INTERCONTINENTAL HANOI WESTLAKE BY IHG, Hanoi – A Smart Stay in the City
About the Hotel
Lakeside Accommodations
InterContinental Hanoi Westlake offers 293 rooms and suites with contemporary Vietnamese design. Each features a private balcony with views of West Lake or the city skyline. Rooms include a soaking tub, rain shower, high-speed Wi-Fi, and a work desk. Suites range from 60 to 172 sqm, with separate living areas and outdoor balconies.
Dining & Sunset Bar
The hotel has six dining options, including Café du Lac for French brasserie-style breakfast, Saigon Restaurant for Vietnamese fusion, and Milan for Italian cuisine. Sunset Bar, reached via a torch-lit bridge, serves burgers, barbecue, and signature cocktails like the Hanoi Breeze (rum, lemongrass, mint). Penfolds Lounge offers private wine-paired dinners for up to 20 guests.
Spa & Recreation
The Six Senses Spa includes an elevated pool deck and holistic treatments. Guests can use the outdoor pool (open 7 AM-7 PM) or the fitness center with Technogym equipment. Sunset Bar's canopied day beds are available for lakeside lounging.
Tay Ho Location
The hotel is in Tay Ho, a district popular with expats, 1.5 km from West Lake and 3 km from the Temple of Literature. Nearby attractions include Bat Trang pottery village (13 km) and Long Bien Bridge (3 km), designed by Gustave Eiffel. Noi Bai Airport is a 30-minute drive.
Event & Business Services
The Grand Ballroom hosts events for up to 350 guests, with Wi-Fi and catering. Club InterContinental provides private lounge access, afternoon tea, and evening cocktails. Services include limousine transfers, currency exchange, and same-day dry cleaning. Early check-in (from 10 AM) and late check-out (until 3 PM) are available.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel offered spacious rooms with a great view of the lake from the balcony, but there was a strong musky smell at times. The location was quiet and scenic, a bit far from the city center but ideal for a tranquil stay. The dining options varied from being great to noisy and crowded. The service was generally friendly, although there were inconsistencies with charges. Overall, a peaceful spot with stunning views but some room for improvement.
The hotel offers a quiet stay overlooking the lake, though the rooms may feel damp due to humidity. The front desk attitude was a downside, and paid WiFi services were disappointing. However, the peaceful ambiance and friendly service were commendable.
Our stay at the hotel was a mixed experience. The rooms offered ample seating for ten guests and had a second bedroom with an ensuite bathroom, but they are in great need of updates. The location on the lake was beautiful, but the view back to the CBD wasn't very large. The service was excellent, with attentive staff and great food, but the expected dining experience fell short in terms of freshness and appearance. Overall, a stay with ups and downs.
The hotel was spacious and located right at the lake, offering picturesque views from the balcony. The rooms were pretty spacious, but there was a slight wait for the breakfast room. The service was top-notch and very friendly, with staff going above and beyond to make the stay special. The location was quiet, away from traffic noise, nestled by the West Lake with excellent staff who personalized the experience. The dining experience was mostly exceptional, although some areas lacked in appearance and freshness. Overall, a tranquil location with splendid views and attentive service, making it a lovely stay.
The hotel offers spacious rooms with seating for ten guests, featuring an impressive sound system and a presidential-style desk fit for a president. However, there were issues with service and amenities, from unhelpful staff to paid WiFi services and a lack of fruit in the rooms.
I had a wonderful stay at the hotel! The rooms were beautifully decorated with all the features of a 5-star hotel, including spacious bedrooms and a large bathroom. The service was impeccable, with staff who were attentive and kind, although the room cleaners were a bit lacking in that aspect. The tranquil location near Hanoi Old Town was perfect for exploring the city, and the dining options catered to my vegan preferences. The facilities were great overall, offering a comfortable and luxurious experience.
The hotel is a short stroll from the main town, offering a peaceful stay with breathtaking lake views. The rooms, although a little dated, are comfortable, but the location is slightly away from the hustle and bustle of Hanoi Old Town. The dining experience is phenomenal, featuring fresh juices and delicious Vietnamese cuisine.
I had a mixed experience at this hotel. The rooms were spacious and luxurious with impressive features like a butler's pantry and an upscale design. However, the service was hit-or-miss, with some staff members preferring chatting over being attentive. The location near West Lake was beautiful but led to unexpected taxi charges, and the dining options, while plentiful, lacked variety for vegetarians.
My stay at the hotel was simply incredible. The Presidential Suite offered breathtaking views of the lake, and the room was spacious and beautifully furnished. The service was exceptional, especially since it was our honeymoon, and the staff went above and beyond to make our stay memorable. However, the dining experience was a bit of a letdown compared to everything else. Overall, a luxurious and unforgettable experience.
Next best alternative
Aka White House
Siam@Siam, Design Hotel Bangkok
Exe Sevilla Macarena
Nob Hill Hotel
Hilton Anatole
Grand Hyatt Seattle
Hilton Cairo Grand Nile
Hyatt Centric Fisherman'S Wharf San Francisco
Grand Hotel Baglioni
Opera Garden Hotel & Apartments
Sofitel Barcelona Skipper
Hotel Museum Budapest